How to ask

NOVATRIX FINTECH SOLUTIONS PVT LTD sells Desk, Volume, Command, and prepaid API credits. Write to info@everyday-new.com if you need a refund.

Plan cancellations

You can ask us to cancel a Desk, Volume, or Command order before the catalog seat is opened. If we cancel an order, we refund the amount paid on UPI.

Unused plan time

Monthly and yearly fees are for access in that period. Unused days in an open month are not refunded unless we could not provide the catalog.

Orders paid with credits

If an order was paid in part or in full with a credit token, the credit part of an approved refund goes back to that token. The UPI part goes back to the original UPI account. If a payment fails or expires, credits held for that order return to the token.

Credit tokens

Your credit token is valid for 90 days from the day you buy it. After that it cannot be redeemed.

If you are unable to redeem the credit you purchased — for example the token will not redeem at checkout — email us at info@everyday-new.com with your token code and we will help you.

Credits cannot be exchanged for cash. To ask for a refund of unused credits, email info@everyday-new.com with the token code. We refund the unused amount you actually paid to the original UPI account.

Credits can be used only on this website.

Failed or duplicate payments

If money was debited but the order or credit token was not confirmed, or you were charged twice, write to info@everyday-new.com with the order id and UPI reference. Verified amounts go back to the original UPI account.

Contact

NOVATRIX FINTECH SOLUTIONS PVT LTD
Email: info@everyday-new.com